Last updated: January 15, 2026
INTRODUCTION
This document is published in accordance with the provisions of the Information Technology Act, 2000 and Rule 4(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires publishing a Privacy Policy for handling personal information, including sensitive personal data or information.
This Privacy Policy (“Privacy Policy”) governs the manner in which services of Pardesi are availed, whether directly or through authorised partners, including any transactions conducted through the Pardesi website or associated platforms.
The terms “Pardesi”, “we”, “our”, and “us” refer to Pardesi, a brand engaged in the design, creation, sale, and marketing of handcrafted luxury wedding and occasion footwear in India.
The terms “you”, “your”, or “user” refer to any individual who accesses, browses, or uses the Pardesi website, social platforms, or services.
We value your trust. Your privacy and the security of your personal information are of the utmost importance to us, and we follow industry-standard practices to ensure the same.
INFORMATION COLLECTION, USE, HANDLING & SHARING
1. Types of Information Collected For the purposes of this Privacy Policy, we may collect and process the following categories of information: a) Personal Information Information that identifies you personally, including but not limited to: Full name Email address Phone number Billing and shipping address Images or content voluntarily shared Order and transaction details b) Sensitive Personal Data or Information (SPDI) As defined under applicable Indian law, including payment-related details. Please note that any information freely available in the public domain or shared voluntarily on public platforms is not considered SPDI under this Policy. 2. Purpose of Information Collection The information collected is used to: Process and fulfil orders Provide customer support and order updates Improve website experience and services Communicate important service-related updates Prevent fraud and ensure platform security Comply with legal and regulatory obligations We collect only information that is necessary and relevant to deliver our services effectively. 3. Payment Information All online payments made on Pardesi are processed through secure third-party payment gateways. Pardesi does not store or retain your debit card, credit card, or net banking details. Payment gateways used by Pardesi follow industry-standard encryption and security protocols. 4. Communication We may contact you via email, phone, or SMS for: Order confirmations Shipping updates Customer support Administrative or service-related notifications We do not send promotional communications without your consent. You may opt out of marketing communications at any time. 5. Sharing of Information Your Personal Information may be shared only in the following circumstances: With trusted employees, artisans, logistics partners, and service providers strictly for order fulfilment With payment gateway providers for transaction processing When required by law, regulatory authorities, or court orders To prevent fraud or unlawful activity During audits, legal compliance, or business restructuring We do not sell or rent your personal information to third parties. 6. User-Generated Content Any reviews, feedback, images, or testimonials voluntarily submitted may be displayed for promotional purposes. Personal identifiers such as email addresses will not be publicly shared. 7. Data Retention & Security Pardesi retains your information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. We implement reasonable technical and organisational security measures to protect your data from unauthorised access, misuse, or disclosure. However, no online platform can guarantee absolute security.
USE OF COOKIES
Our website may use cookies to:
Understand user preferences
Improve browsing experience
Analyse site traffic and performance
Cookies do not personally identify users. You may disable cookies through your browser settings, though certain site features may be affected.
THIRD-PARTY WEBSITES
Our website may contain links to third-party platforms. Pardesi is not responsible for the privacy practices or content of such external websites. Users are encouraged to review their respective privacy policies before sharing information.
REGISTRATION & ACCOUNT INFORMATION
To access certain features or services, users may be required to provide accurate and complete account information. You are responsible for maintaining the confidentiality of your account credentials.
ACCEPTANCE OF TERMS
By accessing or using Pardesi’s website or services, you:
Agree to this Privacy Policy
Consent to the collection, storage, and processing of your information as described
Confirm that you are legally capable of entering into a binding agreement under Indian law
AMENDMENTS TO THIS PRIVACY POLICY
Pardesi reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Policy.
YOUR RIGHTS & CONTACT INFORMATION
You have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications
For any queries, updates, or concerns regarding this Privacy Policy, please contact us at:
📞 Customer Support: +91 8828337331
🕘 Hours: Monday to Friday, 9 AM – 6 PM